How to remove 2FA authentication?

Modified on Thu, 12 Dec 2019 at 11:29 PM

If you enabled 2FA and unable to use the Authy.com app we can remove 2FA from your account. Before removing make sure you tried multiple methods to get back into your account: https://support.authy.com/hc/en-us/articles/115012672088-Restoring-Authy-Access-on-a-New-Lost-or-Inaccessible-Phone


Due to the security nature of it we may require additional identity verification. Submit a ticket with your information.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article